Communicating Care

Workshop Description

Studies show the real reason an average of 68 percent of people leave a business is because of perceived indifference. This means, 7 out of 10 clients will leave your agency because they think you don’t care. We know this is not true so we must show our clients we really do care. This workshop focuses on building genuine rapport, maintaining a positive attitude, listening with attention and empathy and techniques for resolving client conflicts productively.

Workshop Details

Length: 1 Hour
Upcoming Event
17 October 2019

Specialty Lines Workshop

This workshop will cover topics such as Earthquake, Flood, Watercraft, Umbrella Policies, and more!

Location: 9267 Haven Avenue Suite #210, Rancho Cucamonga, CA 91730
Date: October 17th, 2019
Time: 8:30am - 4:30pm