Testimonials

Here is what people are saying about us..

Carrie Bastieri

“I am excited about this opportunity for agency principals and their staff. There is nothing like it available on such an individual, personalized level.”

Barbara Caudana- Lionsgate Insurance Coaching has over 40 years of knowledge and experience in the personal lines insurance industry. Barbra has worked as an agency manager, producer and trainer for a large industry leading independent agency and has the ability to speak from experience.

She has taken carrier, coverages and on the job experiences and has developed a coaching service which has been very beneficial to several agencies. I have personally witnessed the change to agency growth, profitability, retention, knowledge and confidence as a result of her coaching services.

Being able to speak to agency principals and staff on a peer to peer level and to do the training many of the agencies lack the time to do and carriers no longer offer, is priceless.

Please join me in congratulating her on building such a successful business and adding unique value to our industry. I would highly recommend utilizing Lionsgate Insurance Coaching.

Senior Marketing Representative / Mercury Insurance
Shari Anici

“I started working with Barbara while she was the Sales Manager at Alandale Insurance. I was always so impressed with her energy and expertise. I have worked with many independent agencies over my many years in the industry, and I’ve never run across anyone with even half the skill at motivating and training people that she has. Her technical expertise is unparalleled, but what really sets Barbara apart is her passion for teaching other people about insurance and for motivating people to perform and produce. Now that she is following her passion for insurance coaching, I’ve seen her transform agencies with just a few hours of help. I’m referring her to many of my independent agency clients to help with a variety of things including training staff, helping owners re-design their compensation programs, helping owners find new producers, and more.”

Senior Territory Manager / Safeco Insurance
Devon Perez

“I’m very pleased to recommend Laura Matsuno as a highly qualified insurance professional. I’ve worked with Laura for the past four years on agency relations. Laura was a key contributor to the agency and ensured the integrity of new business and was at the forefront of everything. Laura is an expert in personal lines products and coverages and delivers an exceptional experience for customers by understanding and striving to exceed their expectations.”

Senior Territory Manager / Safeco Insurance
Christopher Rusk

I am very excited to recommend Laura Matsuno. I met Laura when she first started in the industry 12 years ago as an agent. She quickly grew into a management position and was managing the agency’s book of business with The Hartford within a matter of 5 short months.

I have had the pleasure of watching Laura grow and blossom into a well-rounded insurance professional with a deep understanding of insurance. Throughout the years, I have watched her coach and mentor new agents and CSR’s and develop them into successful, independent individuals. I am beyond thrilled that Laura is taking her career to a new level as I truly believe that she will be a huge asset to industry.

Executive Sales Consultant / The Hartford
Susan Gabriel-Potter

“I am very excited to recommend Laura Matsuno. I met Laura when she first started in the industry 12 years ago as an agent. She quickly grew into a management position and was managing the agency’s book of business with The Hartford within a matter of 5 short months.

I have had the pleasure of watching Laura grow and blossom into a well-rounded insurance professional with a deep understanding of insurance. Throughout the years, I have watched her coach and mentor new agents and CSR’s and develop them into successful, independent individuals. I am beyond thrilled that Laura is taking her career to a new level as I truly believe that she will be a huge asset to industry.”

Agency Principal / Bob Gabriel Insurance
Allison Hainlen

“I am very excited to recommend Laura Matsuno. I met Laura when she first started in the industry 12 years ago as an agent. She quickly grew into a management position and was managing the agency’s book of business with The Hartford within a matter of 5 short months.

I have had the pleasure of watching Laura grow and blossom into a well-rounded insurance professional with a deep understanding of insurance. Throughout the years, I have watched her coach and mentor new agents and CSR’s and develop them into successful, independent individuals. I am beyond thrilled that Laura is taking her career to a new level as I truly believe that she will be a huge asset to industry.”

Agency Principal / Gardner Insurance Agency
Chris Lizarde

I would like to take this opportunity to recommend an outstanding agency consultant to you Barbara Caudana of Lionsgate Insurance Coaching.

Barbara has been working with my agency for over a year and the changes she implemented have improved our agency culture, streamlined our procedures and increased success with our preferred carriers. With her knowledge and expertise gained from years of being deeply entrenched in our industry, Barbara educated my staff about complex coverages and was able to help the staff understand ways to more effectively perform their daily tasks.

She reevaluated and made changes in the job duties of our Customer Service Department which significantly improved the work flow in the agency. Demonstrating skill and knowledge in every aspect of agency operations, Barbara was even able to make vast improvements to our loss ratio with our largest carrier.

If you are looking for a consultant to help you effect some changes that will have a positive impact on your agency, I believe Lionsgate Insurance Coaching can help you reach your goals!

Agency Principal / Insurance Online
Melissa R.

“Attending the Boot camp offered by Lionsgate has completely changed the way I look at insurance. As agents, we memorize facts to pass our licensing test but what Barbara does to teach her students is beyond anything I could have ever expected. Her teaching style makes it simple to understand the complexities of our industry. She has so much knowledge and experience to share and I really look forward to working with her and learning from her in the future. Her boot camp program has helped me really understand insurance and my role as an agent and I can’t recommend her enough. Her work would be beneficial to any agent, producer, or anyone working in our industry, no matter your years of experience. Thank you, Barbara, you’re truly a gem in our industry!!”

Student
Claudia Pineda

“I am more than pleased to have the opportunity to recommend Laura Matsuno. I was honored to work alongside Laura for three years. Laura was an incredible asset to our company and I have always been impressed by her professionalism and admirable personal qualities.

As a manager, Laura constantly demonstrated her exceptional skills and extensive knowledge in various branches of the insurance industry. Laura did her best in trying to make the agency a better place in all aspects.

In addition to Laura’s impressive portfolio of professional accomplishments she has one of the best personalities I have ever had the joy of working with. She is a fun loving and friendly individual who always treats everyone in an amicable, welcoming manner with high levels of respect. ”

Student
Marisol Velasquez

“Laura is responsible, energetic and a great mentor. She is dedicated and you can see the passion she has for her work. She was my manager whom I respect and admire. She trained me and taught me the different carrier’s underwriting guidelines. She was a manager, an underwriter, a trainer and a sales agent. She did it all! One of her accomplishments to the agency was working on the loss ratio with one of our carriers and within several months she was able to lower the loss ration by 30%. She has taken on new projects and succeeded. She played an essential part in running the day to day operations of the agency.”

Student
Brittney

“I have been in the insurance industry for 7 ½ years and I thought I had a good handle on coverages until I went to Barbara’s Bootcamp! There were many coverages that I was taught over the years by my peers that were just not correct ( Umbrella coverage especially). I have never had the luxury of taking the time to discuss coverage on a deep level and I have never referred to an insurance policy to answer a question until this training opportunity. She made a week of training just fly by and not only will you come away with a new appreciation for our industry, but you will feel as if you now have her 40 years of experience to share with your clients.”

Student
Upcoming Event
17 October 2019

Specialty Lines Workshop

This workshop will cover topics such as Earthquake, Flood, Watercraft, Umbrella Policies, and more!

Location: 9267 Haven Avenue Suite #210, Rancho Cucamonga, CA 91730
Date: October 17th, 2019
Time: 8:30am - 4:30pm